We recognize the complexities of the recovery journey. Upon completion of their treatment at our facility, clients have received comprehensive support, knowledge and tools to live a life of sustainable recovery that is worth living.
In the unfortunate event of a relapse within twelve months of discharge, the client is eligible to return for a complimentary twenty-eight-day refresher course.
This period aims to identify areas of concern and recommence the path to recovery. These 28 days are provided at no cost, underscoring our trust in our excellent program and our commitment to our clients’ well-being.
To qualify for our Relapse Prevention Guarantee, clients must undergo a minimum 12-week stay to ensure they receive the necessary tools for a successful recovery. For further details, please reach out to our admissions team.
How we work
To make a reservation, we ask our clients to pay 50% upfront. If the client decides to leave within 72 hours after arrival, the client will get a refund of 50% paid to their bank account within 14 days.
Upon arrival, we ask our clients to pay the remaining 50% and a USD 500 – deposit for the extra cost that can be made. When the client leaves treatment, the remainder of the deposit will be returned to their bank account within 14 days.
Sometimes – in special cases – we can make an exception about the price for treatment, please contact us for more information. If you’re wondering what makes our programs the right choice for you, give us a call or see our why choose The Diamond Rehab section.
Why we require a 50% deposit upfront
At our luxury rehabilitation center in Thailand, we pride ourselves on offering a boutique experience with only 12 private bungalows. This exclusivity ensures personalized care, but it also means that each booking is crucial to our operations.
Here’s why we ask for a 50% deposit upfront:
Limited availability: With just 12 bungalows, an unoccupied room significantly impacts our ability to provide our services. If a reservation is canceled or a client doesn’t show up, it can take five to seven days to fill that vacancy, resulting in considerable downtime.
Operational costs: Upon confirming your booking, we arrange for a luxury SUV to pick you up from the airport, schedule an intake session with a psychiatrist. These services require upfront payments from us.
Client Care: We understand that unexpected travel delays can occur. By securing your deposit, we can accommodate these situations without compromising our ability to serve you and other clients effectively.
Your deposit ensures that we can maintain our high standards of care and manage our resources efficiently.
Thank you for understanding and supporting our commitment to providing exceptional service and care!
Schedule free assessment
Concerned about yourself or your loved one?
Schedule a free assessment with our experts.
